Effective Date: 27th May 2025
At The Business Vault, your privacy is not only protected – it’s respected.
This privacy policy explains how we collect, use and safeguard your personal information when you use our website, mobile application and services (‘services’) provided by One Vault (‘we’, ‘us’ or ‘our’).
- Information We Collect | We may collect the following types of information:
Personal Information | When you register, subscribe, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Home Address
- Business Name & Role
- Payment Information (Processed securely via third-party providers)
- Any other information you choose to provide
Usage Data | We automatically collect data on how you interact with our platform, such as:
- Device & Browser Type
- IP Address
- Time spent on pages, features accessed and usage patterns
- Referral links or sources
Cookies & Tracking | We use cookies and similar technologies to enhance user experience, remember preferences, and analyse usage. You can manage your cookies preferences through your browser settings.
- How We Use Your Information
We use your data to:
- Provide, personalise and improve your experience within The Business Vault
- Process subscriptions and payments
- Communicate updates, announcements or marketing (you can opt out anytime)
- Monitor performance and ensure platform security
- Comply with legal obligations
- How We Share Your Information | We do not sell your personal data.
We may share information with:
- Trusted third-party service providers (e.g. payment processors, analytics platforms)
- Legal authorities if required by law
- Internal team members under confidentiality agreements
All third parties we engage are required to protect your data in compliance with privacy standards.
- Data Storage & Security | We use industry-standard encryption, secure servers, and access control to protect your data. However, no platform is 100% secure – use of the service is your own risk.
Your data is stored only as long as necessary to provide our services or as required by law.
- Your Rights | Depending on your location, you may have the right to:
- Access or request a copy of your personal data
- Request correction or deletion of your data
- Withdraw consent or object to data processing
- Request data portability
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at info@onevault.academy
- Marketing Communications | By subscribing or creating an account, you may receive emails about updates, features, or exclusive access. You can opt out at any time by clicking ‘unsubscribe’ in any email.
- Third-Party Links | Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
- Changes To This Policy | We may update this Privacy Policy from time to time. The ‘Effective Date’ at the top will reflect the latest version. We recommend reviewing it periodically.
If you have any questions or concerns about your data, you can contact us on:
info@onevault.academy